Your Revenue Driver
August 21
2023 Leading In A Time Of Knowledge Doubling
2022 Amazon Care Selects Ginger For Behavioral Health Services
2021 Health Plans Are Going Retail & Virtual, So What?
2020 The Digital Divide: One More Strategic Challenge
2019 Negotiate Those Contracts
2018 Do Something Different, ‘Differently’
2017 Planning For Turbulence – A Case Study
2016 Feds To End Private Prison Contracts
2015 How Many Health Plans Have “Fail First” Policies For Mental Health ...
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Replies to This Discussion
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Permalink Reply by Paul Terlemezian on
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2014 Diversification = Market Research + Math
"The Market Research –...secure the necessary perspectives and understanding of potential customers, contributors, and funders ... Who are the consumers you will serve? Do they want the service you’re offering? Who are the big competitors in the area? How much do those competitors charge, and what are the benefits of their services? How much are consumers willing to pay for the service?"
"The Math –.... a feasibility analysis with financial forecasting to confirm that the return will justify the investment"
How does this apply - internally and externally to the corporate learning function?
Could the research and math be "outsourced?" What are the pros and cons - specific to diversification of outsourcing this?
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2015 How Many Health Plans Have “Fail First” Policies For Mental Health ...
"a consumer must demonstrate less than effective treatment results or “fail” on a payer’s preferred drug before they may try a non-preferred drug."
What are the pros and cons of this approach with healthcare?
Do we have a similar policy in the workplace related to learning?
For example - does everyone go through formal training with every promotion? Do we train leaders on every aspect of leadership? What about the use of new technologies - do we train on every feature?
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2016 Feds To End Private Prison Contracts
Are there some types of training that should never be outsourced?
Are there some types of training or learning services that should always be outsourced - if possible?
What has your experience been with blending these contrasting approaches within the same program? Why did you do this - or why would you not consider this?
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2017 Planning For Turbulence – A Case Study
- Financing
- Staffing
- Changing internal processes
How flexible are we in these three areas? Are we reactionary or do we have defined alternative plans that would allow us to quickly accelerate, expand or contract - without negative impact to profitability, employment or outcomes?
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2018 Do Something Different, ‘Differently’
"In short, the market opportunities for specialist provider organizations have shifted with the changing market; how payers, health plans, and consumers want to pay for services has also changed."
How has our business model and related services changed during your career?
How do you anticipate it will change in the next 5 to 10 years?
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2019 Negotiate Those Contracts
"To build a contract negotiation plan... six key principles—
- position your product and service;
- understand your capabilities;
- establish high targets;
- satisfy customer needs over customer wants;
- manage information skillfully; and
- concede according to plan."
Is win-win necessary or desirable? What are the benefits of win-lose? How do you determine and assure the best negotiating outcome? - With providers? Clients? Employees? Employers? Learners?
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2020 The Digital Divide: One More Strategic Challenge
There are at least three levels of the divide:
- Mindset
- Toolset
- Skillset
Are we "investing" in tools and at risk of under-investing in mindset and skills?
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2021 Health Plans Are Going Retail & Virtual, So What?
What system of checks and balances assure that learning payment, consumption, and outcomes are balanced?
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2022 Amazon Care Selects Ginger For Behavioral Health Services
How might we develop a whole person integrated learning and performance mindset....or not?
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2023 Leading In A Time Of Knowledge Doubling
I tend to agree and access is perhaps increasing even more quickly and so while knowledge and the ability to access it is "doubling" - what has been the change in the rate and cost of learning?
Is the knowledge better or do we just have more of it?
Are we learning faster?
What does it cost to learn?
Are we performing at a better rate? faster? What does it cost to perform better and faster?
What do we want this to lead us to - 1o years from now?
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