Your Revenue Driver
How are we assuring outcomes for our learners?
How are we assuring that our investments in technology were wise?
What technology framework guides your investments for enterprise learning strategy development?
What is more relevant than learning cost containment?
The point of this article is that since most consumers do not pay for healthcare (a third party usually pays) - we really do not know what the patient values nor wants in terms of amenities. Might the same be said for the employees we train? Would they pay for the training we provide them? Given the choice of the cash equivalent of the training or the training - which option would they choose? What does your answer reveal?
Would you be willing to split your payment model to receiving 60% upon delivery of the service and 40% upon the receiver achieving the expected outcome?
What do we want it to be? How much control over what it will be do we want?
What might this include?
If it is a bad thing - how are we mitigating the impact?
If it is a good thing - why did it take a pandemic for it to gain permanence?
How do providers prove they are creating value?
Will their clients pay them for the value?
How have providers proven value in the past? Was it the value that their clients needed or the value they settled for getting?
Are providers willing to ask clients what value they need and how much they will pay for it - and when and how?
Would clients know how to answer these questions in a manner that is fair to them and fair to the provider?
If Amazon can provide monthly health services for $9 what might it charge for learning services?
How much would you pay for learning services?