Your Revenue Driver
2024 Medicaid Movement
2023 Testing Alzheimer’s
2022 Integration Needs Innovation
2021 Amazon To Expand Amazon Care Virtual & In-Home Medical Care To ...
2020 From Fee-For-Service To Episode-Based Payments: The Shift Continues
2019 Is Outsourcing In Your Rapid Growth Plan?
2018 First Telehealth—Now Virtual Health
2017 Medicaid Managed Care – From 0 To 100
2016 Who Are The ‘Big Winners’ Of Medicare ACO Bonus Payments?
2015 What I Learned From My Mentors & Why It Matters To Have Mentors
2014 Urgent Care Vs. ER?
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2014 Urgent Care Vs. ER?
Are we surprised when we make a change that intends to do one thing and then discover that an "unintended consequence" occurs which may be worse than what the change was trying to avoid?
How can we avoid making these mistakes? How do we avoid focusing on what we do versus what our clients need us to do - and the reasons they need us to do those things. As their reasons change - it creates opportunity for us or for our competitors.
What are the reasons that our clients need our services?
How are those reasons changing?
2015 What I Learned From My Mentors & Why It Matters To Have Mentors
Does it really matter to have a mentor?
Would you prefer to find your own mentor or to have one assigned to you?
What is the most important lesson you have learned from a mentor?
What is the most important lesson you would offer to your mentee?
2016 Who Are The ‘Big Winners’ Of Medicare ACO Bonus Payments?
If the ACO's invest their profits to create future benefits - how long does it take to realize those benefits?
If the ACO's are intended to produce better patient outcomes - what have we learned?
Who do you want to decide whether the healthcare service was effective? (The provider, the payer or you?)
Who do you want to decide whether the learning service was effective? (The provider, the payer or the learner?)
2017 Medicaid Managed Care – From 0 To 100
How has the investment in learning changed in your enterprise? What has been spent internally, externally, by mandate or by choice? - And by department or business unit? How do these investments correlate to performance - short term or long term? How far back can you track this information? How far in the future would you like to project the outcomes?
Have you ever learned something while employed at one company that actually provided more benefit to a different employer - years later? Is this important? - to either employer? to you? to the provider?
2018 First Telehealth—Now Virtual Health
It is "easy" and "popular" and likely correct to predict that the future will be more readily accepting of virtual services? Does that mean we will avoid the "face-to-face" service? How will the face-to-face service also improve with technology?
Radio and TV and the internet allow for virtual "attendance" at sporting events - yet - live attendance prices continue to increase - there are more teams than ever - more new stadiums - why?
What can we learn from this? Has elearning eliminated classroom based learning? How has the classroom benefited from new technologies?
What would you like the "classroom" to look like in 2050? - 2025? - 2021?
2019 Is Outsourcing In Your Rapid Growth Plan?
What is the difference between outsourcing and partnering? How would you position them on the spectrum of service delivery options?
What does it take to be great partner (or outsourcer?)
What does it take to manage these relationships - from either side?
2020 From Fee-For-Service To Episode-Based Payments: The Shift Continues
How do each of these words provide insight to design of learning solutions?
2021 Amazon To Expand Amazon Care Virtual & In-Home Medical Care To ...
Why didn't Sears do what Amazon did? or IBM do what Microsoft did? or Blockbuster do what Netflix did?
Who might do what you could -but won't?
2022 Integration Needs Innovation
What is the difference between thinking and doing?
What are the benefits of doing one to the exclusion of the other?
How might we improve the quality, while reducing cost and time for successful innovations?
Might innovation need integration?
2023 Testing Alzheimer’s
How important is objectivity to decisions?
How much influence does the flow of money have to decisions?
Same questions but with the term ethics in either position in either sentence?
What is easier to control - money, objectivity, ethics, decisions?
2024 Medicaid Movement
What might happen if employees were expected to cover the costs of their professional development?
What would you like to happen?
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