(4) Chapter Two "Trust of Character" - page 19

[Paul Terlemezian]

EBDIAC

Expectations, Boundaries, Delegation, Intentions, Agreement, Consistent

Each must be achieved with a process that is itself trusted

• My expectations or ours?
• My boundaries or ours?
• Delegating for whose benefit?
• How are "mutual" intentions defined when there is a "power" differential?
• How do we avoid unspoken changes in expectations regarding "agreement"
• Consistent with behavior that builds trust - unfortunately some may be consistent - in a manner that diminishes trust