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March 21
2024 Tech Spending: How Much Is Enough?
2022 Staying Ready: The Most Read OPEN MINDS Market Updates In 2021
2021California Medicaid Resumes Work On CalAIM Reform Proposal, Impleme...
2020 Go Virtual To Keep Your Consumers (& Your Revenue) – Resources ...
2019 Changing Medicaid Retroactive Eligibility & Charitable Care Policy
2018 Getting Ready For The Era Of Telehealth
2017 Caregivers in an Era of Value-Based Reimbursement
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Replies to This Discussion
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Permalink Reply by Paul Terlemezian on
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2015 Where Are We With The 'Kaiser-fication' Of The System?
Several years ago I heard a smart person say that "The success of an innovation arrives when it becomes what is was created to eliminate."
In recent times we have seen the fax be replaced by email which is being replaced by text messaging which will be replaced by...
So Insurance was put in place because health care costs were accelerating too quickly and now insurance will be replaced because insurance costs are accelerating too quickly - will this solve the problem? What will replace "Kaiser-fication?"
Are we addressing the problem or the symptoms?With education - we have already learned that "free" did not produce equal and will likely never be able to - and yet do we want it to?
Is there any value to working hard to learn how to do something and differentiating yourself because of your hard work?
Might the same value apply to health care? Might we truly focus on the "safety-net" with healthcare vs. a system that tries to handle everything?
We all have to be born - so doing things that assure healthy pregnancies and safe deliveries - benefits everyone - at least once - but does not have to be done to each person - forever.
We all have to die - so doing things at the end-of-life that allow for dignity and minimized disruption - benefits everyone - once.
In between - could we focus on healthy behaviors?
With learning - even if we provide equal opportunity to all from birth - some will still strive to be smarter - should this be prohibited? if we believe the 70-20-10 rule then only 10% of our knowledge will come to us from formal education. Will the 70-20 ever be equal? What would that look like?
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2016 Would You Consider Paying Your Non-Profit Board?
The debate will continue - perhaps their needs to be an operating board of directors - much like we have today for nonprofits and a new community board - paid for by consumers - and accountable to the consumers. In my opinion both boards need to be paid - in order to attract the best talent and in order to assure accountability.
Years ago when I was more closely connected to IT training I had the chance to hear the "pitches" from training companies certified by the manufacturer of the technology and those that were certified by someone else. Which would you prefer?
My first thought was the ones certified by the manufacturer until I realized that these instructors were less likely to know the truth about competitive products -especially ones known to address deficiencies or improvements related to the core product. I changed my thinking as I valued the independence of the instructor certified by the "industry" vs. the manufacturer.
With the healthcare system - since I am ultimately paying for the board of directors - I would rather see them paid and accountable to me than to the provider.
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2017 Caregivers in an Era of Value-Based Reimbursement
With healthcare - by law - and under defined situations - family members are entitled to reimbursement for care given to other members of their family. The justification seems reasonable as the economic burden to the family member providing care is a challenge (as well as the emotional burden.) These impacts could create more demands on the healthcare system.
In the Workplace - does it make sense to compensate co-workers for helping their peers learn?
We might think that the learning we gain from our "family" (co-workers, managers, customers, friends, media etc) falls in the realm of informal learning. We laugh when we talk about formalizing "informal learning." I am eager to learn more about whether this is something to be explored further. Here is a thinking model being used in healthcare related to reimbursement for family members that we may wish to consider regarding workplace learning reimbursement for "family" members.
- Systematically identify and support family caregivers: (who are those that we can learn from informally - how do we identify and enable them?)
- Use real-time data to monitor caregivers: (how can we determine if they are really helping?)
- Educate health care and social service professionals: (how do we prepare our L&D professionals and line managers to work with these "providers" of informal learning?)
- Reform payment and delivery systems: (how do we change our compensation and work flows to support the decisions made in the previous 3 items?)
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2018 Getting Ready For The Era Of Telehealth
How have liability, laws, payment and process changed for us as we increase the use of "telelearning?"
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2019 Changing Medicaid Retroactive Eligibility & Charitable Care Policy
What training might we offer retroactively? Is there any such thing as post-active eligibility?
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2020 Go Virtual To Keep Your Consumers (& Your Revenue) – Resources ...
What innovations are we making amidst COVID-19 that were born out of necessity and yet will thrive because they were actually better than what we were doing before?
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2021California Medicaid Resumes Work On CalAIM Reform Proposal, Impleme...
What are the learning innovations you have experienced that simultaneously reduce cost, save time, and improve quality?
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2022 Staying Ready: The Most Read OPEN MINDS Market Updates In 2021
How do we assure that we and the learners we help are "Staying Ready?
Might these quotes from Peter Drucker and Will Smith inspire your answer?
Peter Drucker, “Trying to predict the future is like trying to drive down a country road at night with no lights while looking out the back window…” and "The best way to predict the future is to create it." https://youtu.be/nXFkPXSui88
Will Smith, "...if you stay ready, you ain't gotta get ready...," https://youtu.be/_8WuMnJ1X5k
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What are the basics that we are "missing?"
Do we follow up with the learners after we have trained them? When - a week later, a month, a year, 5 years?
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2024 Tech Spending: How Much Is Enough?
How much impact does the opinion of others matter to how satisfied you are with an experience.
What matters more - their opinion - or your experience?
I have seen a definition of satisfaction as the measure of difference between your actual experience and your expectations.
How does one create interest (i.e., expectations) without risking diminishing the satisfaction?
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