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2024 An Article was not received on 2/3/24.
2023 Rethinking Access Solutions
2022 Learning That New Dance – The Most Viewed 2021 OPEN MINDS Executive...
2021 Mental Health System Transformation: From Ideas To Action
2020 Will We Be Relevant Next Year?
2019 Veterans Affairs Awards 3 Community Care Regional Contracts To Optu...
2018 The Missing Numbers
2017 Provider Organization Tech Investments Predicted To Double – What T...
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2016 How Effective Is Your Online Marketing Strategy?
The article provides insightful and sound advice. Here are some headlines:
Develop a strong online presence, with a purpose
Focus on the user experience –
Develop a social media strategy
Track your website performance
I believe that most online marketers are emulating what marketers were trying to do pre-internet. Here is a link to a discussion group that suggests some ideas for marketing in a different manner.
2015 Preparing For The Amazon Effect
The prospect of Amazon entering the healthcare market scares the author. Ironically the author then describes how focused Amazon has been on creating a great customer experience and continuing to innovate. The author suggests that Amazon will bring the following to the healthcare industry:
Speed & Convenience
“Different” Wait Times
Mass Customization
Complete transparency
Each of these are described in positive terms from a customer (patient experience.) So why is the author scared? The fear is a result of disruption to the industry - how will the current medical system be able to compete with Amazon?
If the medical system is scared by Amazon what do you think would happen if Amazon set its sights on the training industry?
2017 Provider Organization Tech Investments Predicted To Double – What T...
What change in the amount you invest in technology are you expecting in 1, 5 or 10 years?
What costs will be displaced? What new services or revenues will be generated?
How effectively are current technology investments performing?
What will assure optimum results from future technology investments?
2018 The Missing Numbers
We can only work with the data we have? What is missing from the data we need? How would we even know something is missing if we never had it?
What new questions are you willing to ask about old problems?
What new answers are you willing to consider to old questions?
What new problems might be about to emerge?
What can we do to minimize concerns related to "missing numbers?"
2019 Veterans Affairs Awards 3 Community Care Regional Contracts To Optu...
Who are the veterans of our enterprises? - Retirees? Former employees? Former clients, partners or service providers?
Is there any potential value to us or them in sustaining a relationship?
2020 Will We Be Relevant Next Year?
What are the risks to our relevance?
2021 Mental Health System Transformation: From Ideas To Action
We tend to emphasize access - which is related to capacity and cost. If we produced better results with less use of existing resources might we increase capacity?
How are we transforming in a manner that creates better results with less use of existing resources?
2022 Learning That New Dance – The Most Viewed 2021 OPEN MINDS Executive...
How do we learn to dance in the rain rather than wait for the storm to be over?
What if our partner does not know how to dance?
Do we choose a new partner or do we create a new dance?
How are we teaching? How are we learning? What do we do when either or both are hindered by a "storm?"
2023 Rethinking Access Solutions
Where have you experienced the reduction or elimination of a social problem?
What conditions allowed for this to occur?
What workplace challenge have we seen be reduced or eliminated? How do we avoid being more comfortable living with the problem than living with the solution?
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