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2024 The Loneliness Of Leadership
2023 Florida To Pilot Medicaid Managed Care For Individuals With I/DD In...
2022 To Be Perfect, Change Often
2021 The Conservatorship Issue: More Conflict For Consumers With Disabil...
2020 ‘Leaning In’ To Medicare: Social Needs Opportunities
2019 Two Approaches To Bring Quality To I/DD Services
2018 Parity, Value-Based Reimbursement & Housing Grab Executive Inte...
2017 Florida Releases Medicaid Managed Care Rebid
2016 Collaborative Tech Problem Solving – The Power Of Numbers
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2015 The Goal: Be A Golden Brand
"With Google’s recent data showing that a healthcare organization’s brand is the biggest factor in a consumer decision-making, the race is on for executive teams to achieve the holy grail of marketing… building a golden brand."
"It’s not your logo, it’s not your look. It’s not what you say you are, it’s what your consumers think you are. And a “Golden Brand” is one for which target market customers believe in and trust to such a high degree – they feel there is no substitute (think Apple, Southwest, Amazon, etc.)."
2016 Collaborative Tech Problem Solving – The Power Of Numbers
"Executive teams.... are tasked with a few primary responsibilities –
But what if your executive team runs up against a problem that is beyond the scope of its expertise? One answer is to tap into the large reservoir of knowledge available in the wider organization beyond the executive suite.
2017 Florida Releases Medicaid Managed Care Rebid
What are best practices related to a comprehensive review of an internal organization?
How can it be done while continuing to operate?
How can it be done without destroying morale?
Could it be done in a manner analogous to our annual "physical?"
2018 Parity, Value-Based Reimbursement & Housing Grab Executive Inte...
"the expansion of value-based care reimbursement, the shift of the intellectual/developmental disabilities (I/DD) support services into more managed care models, and the new programmatic approaches to integrating physical health with both behavioral health and social services."
2019 Two Approaches To Bring Quality To I/DD Services
"What some organizations don’t realize is that managed care goes beyond the implementation of health plans and begins to fundamentally change the way care is delivered. A parallel issue that often receives heightened scrutiny with the move to managed care is how to assure quality care for consumers financed under the model."
Plan - Do - Study - Act ("Wheel") - a useful visual
Basic Assurances - (What can we assure?)
2020 ‘Leaning In’ To Medicare: Social Needs Opportunities
How might we "lean into" being limited on what we can do, how we can do it, and how much we get paid for doing it?
2021 The Conservatorship Issue: More Conflict For Consumers With Disabil...
What restrictions are being placed on us that are preventing us from accomplishing more? What restrictions are we placing on others?
2022 To Be Perfect, Change Often
What causes better outcomes - being perfect or trying to be perfect?
What does either mean? How are we assuring better outcomes?
2023 Florida To Pilot Medicaid Managed Care For Individuals With I/DD In...
What are the costs associated with failure?
What are the costs associated with assuring that failure does not occur?
What are the costs associated with making a failure appear to be a success?
2024 The Loneliness Of Leadership
Really? Why? Is this mandatory, a choice, or a myth?
What do you want it to be?
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