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2024 Peer Support 2.0
2023 CMS To Launch Eight-State Value-Based Primary Care Initiative In Ju...
2022 Is ‘Non-Traditional” A New Definition?
2021 When Nothing Is Sure, Everything Is Possible
2020 Burnout Is Worse Now. No Surprise But What Should Managers Do?
2019 Three Lessons Learned On The Path To A Sustainable VBR Strategy
2018 Keys To Incorporating ‘Self-Determination’ Into Your Services
2017 Illinois Awards Medicaid Managed Care Contracts, Reduces Total Numb...
2016 Spending On Data Only Makes Sense When It Leads To Competitive Adva...
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2014 Making Remote Monitoring Work
Here is a model to apply to "Making Remote Performance Support Work"
Identify community partners –
Customize message content –
Anticipate that traditional marketing tactics may not be sufficient to drive enrollment –
Provider organizations need to promote mSupport–
Decide on the measures of success –
2015 When It Comes To Compensation, Proceed With Caution
If accountability for outcomes is to become a reality then is it inevitable that staff compensation also be connected to outcomes? What challenges would this equation for compensation provide:
Compensation = Outcome x Client Satisfaction x Efficiency?
2016 Spending On Data Only Makes Sense When It Leads To Competitive Adva...
The dilemma might be: What comes first the data or the competitive advantage?
What if a competitor has been gathering data for five years before they discover how to use it? How long will it take to catch up?
Data is another form of "learning" (i.e. the acquisition of knowledge for use at a later time.)
What data are you sure that we will not need 5 years from now?
What data are you sure you will need 5 years from now? When will you start collecting it?
2017 Illinois Awards Medicaid Managed Care Contracts, Reduces Total Numb...
Is there any such thing as "too much of a good thing?" Is it possible to have too little of a good thing?
What is the best number of training providers for an organization? One?
Is it important to integrate the focus of training across providers? What does it cost to do this? What are the best practices of doing so?
2018 Keys To Incorporating ‘Self-Determination’ Into Your Services
How might we prepare to let employees have self-determination related to training?
2019 Three Lessons Learned On The Path To A Sustainable VBR Strategy
How do we assure we know our costs?
How might our culture change?
How does our LMS help us with either question?
2020 Burnout Is Worse Now. No Surprise But What Should Managers Do?
Have you ever been in burnout? Was someone else able to help you? When do we know we should get help vs. when do we know to ignore it vs. when to we know it is time for a different job?
2021 When Nothing Is Sure, Everything Is Possible
If everything is possible does that mean nothing is sure? How do we open minds (ours and others) and keep them open? Do we really want to?
2022 Is ‘Non-Traditional” A New Definition?
When does the "non-traditional" become the traditional? Is this what we want? What alternatives do we have that might be more effective?
2023 CMS To Launch Eight-State Value-Based Primary Care Initiative In Ju...
What makes a competitor a competitor?
When might we collaborate with a competitor?
Is a client a competitor or a collaborator?
2024 Peer Support 2.0
What is the impact of peer pressure when it comes to improving performance?
Is peer support simply less expensive?
If it is more effective - might it be worth being more expensive?
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