Your Revenue Driver
February 13
2025 The Chaos Cookbook
2024 Keeping Executives Around
2023 Layoffs & Closures: A Daily Occurrence
2022 California Medicaid Announces New Direct Contract With Kaiser Perma...
2021 Using Analytics to Personalize Consumer Service: Lessons From Netfl...
2019 Health Plan Contracting Opportunities – More Consistency Emerging
2018 40%+ Of Consumers Won’t Know You Without A Social Media Plan
2017 The Digital Revolution In Mental Health Hasn’t Happened Yet
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Replies to This Discussion
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Permalink Reply by Paul Terlemezian on
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2016 Is Your Culture Performance-Driven? Take The Test
I think of sports team where the scores are posted in real time for all to see. Sports would not be sports if we had to wait until the end of the month to find out how our team did last week!
What aspects of our performance might benefit from being made public for all to see?
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2015 Succeeding In The Face Of New Competition
What does your competitor look like today? Are they similar to you? What would the most challenging competitor to you look like? What opportunity does that present to you?
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2017 The Digital Revolution In Mental Health Hasn’t Happened Yet
How has our industry evolved during your career?
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2018 40%+ Of Consumers Won’t Know You Without A Social Media Plan
How has learning changed because of social media?
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2019 Health Plan Contracting Opportunities – More Consistency Emerging
Where have we made notable improvements regarding learning or performance problems that are present in every industry?
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What are the pros and cons of VBR in the training industry?
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2021 Using Analytics to Personalize Consumer Service: Lessons From Netfl...
What data would you wish were used by providers that would improve the services you receive?
What data are we investing to collect?
When will the data be useful?
What data do you wish were available from 10 or more years ago? What would it be worth now?
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2022 California Medicaid Announces New Direct Contract With Kaiser Perma...
What are the pros and cons of:
- Doing it all yourself from scratch
- Adopting Industry Standards
- Outsourcing
- Optimizing a blend of the above 3 options
Are there others choices?
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2023 Layoffs & Closures: A Daily Occurrence
Why do layoffs occur?
Why do retirements occur?
What might happen if layoffs never occurred?
What might happen if retirement never occurred?
What would be the ideal lifetime "employment: path? What outcome would you want for yourself?
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2024 Keeping Executives Around
Is it permissible for executives to leave an organization?
Is it desirable to have a successful executive stay with the organization?
Under what conditions would you agree to stay with an organization?
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2025 The Chaos Cookbook
Why does chaos exist?
Does chaos impact everyone the same way at the same time with the same impact? Why?
What do you believe is possible - the elimination of chaos or improved ability to create value from chaos?
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