16 October Legitimate Power in Society (...decisive...)

[Paul Terlemezian]

While matrix management and management by influence is common in many organizations it is not common at the lowest level within an organization - the level where work gets done and where training is used as a device to impact performance.

 

What must occur for the "power of training" to be seen as legitimate at this level?

 

Where is training's "legitimacy" in relation to the first level manager's "legitimacy?"

 

What will the result be if there is a difference in the views of training from the views of the line of management that oversees the individual learner's performance?