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How important is it for the training department to be run by a training professional? Which is more important to the success of the department - the certification of its head as a learning professional or as a business professional?

 

Here are some of Drucker's rules for family owned businesses (which may be a fair analogy for training departments:)

 

1. Competence and effort is more important than relationship

2. It is important to have an "outsider" near the top

3. Seek to increase the number of non-family members in key roles

 

What obstacles to these "rules" exist in the workplace learning environment?

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