CLAIRE BROOME's Blog – March 2010 Archive (2)

In 2007, Gartner wrote about how companies should start up Business Process Competency Centers (BPCC) or Centers of Excellence (CoE).



They told us that the BPCC acts as an internal consultancy and offers a “one-stop-shop” providing services to multiple business process management (BPM) initiatives that enable the enterprise to progress with BPM efforts overall. This paper gives practical guidance on how to gain adoption within your organization and deliver tangible results…..… Continue

A long, long time ago…. (Well actually not that long ago), a relatively large telecommunications company only went to market using alliances. They were a wholesale player. That’s all changed now, now they are selling through alliances AND directly to their end enterprise customers. Begs the question, why?





If they specifically used alliances as their go to market strategy since the time of their inception, it may lead some to think they weren’t managing their alliances effectively… Continue