Your Revenue Driver

30 August Finding Opportunity in Surprises (...irrelevant..,)

What surprises you about the training industry?

Are you surprised that learners multitask while using elearning?

Are you surprised that learners fall asleep in the classroom?

What does surprise you about learning programs and investments?

What opportunity for innovation has emerged from your surprises?

Replies to This Discussion

Permalink Reply by Paul Terlemezian on August 30, 2012 at 11:12pm

Today - August 30, 2012 I had the pleasure of attending an ASTD Atlanta Sales Performance Improvement SIG meeting. The guest speakers were Herrmann International’s CEO, Ann Herrmann-Nehdi, and Vice President of Sales, Orin Salas. They promised and delivered an interactive, engaging session that explored how the company’s Whole Brain® Thinking approach and Herrmann Brain Dominance Instrument® (HBDI®) assessment are helping many of the world’s most successful organizations out think, outpace and outperform the competition. I wondered (out loud) what it would have been like to ask for Peter Drucker's thoughts about HBDI and Knowledge Workers. My guess is that he would have been quite the advocate for whole brain thinking.

Drucker advised looking for innovation when stimulated by a surprise. I believe that the handout provided tonight - "Key Sales Performance Areas by Whole Brain® Quadrant would be an excellent tool to help identify and articulate the surprise and then turn it into an innovation. He suggested that you write a letter to your boss each month that identified an unexpected event. He then suggested pursuing the ones that resulted in success (and seek the potential innovation.)

Mr. Drucker and Mr. Herrmann would have been very good friends in my opinion and we would have all benefitted - perhaps we still can. What do you think they might have said to each other about this topic?