13 May Protectionism ( ...waiting for yesterday...)

[Paul Terlemezian]

A focus on productivity improvements (see the 12 May discussion) will need to be accompanied by a reduced concern for building training internally (the Mexico example described by Drucker is an interesting read.)

 

In a knowledge era of rapid change it seems logical that the sum of external resources (which will dwarf the sum of internal resources) can assimilate a wider range of change and perhaps a deeper level as well. The focus of the training organization will shift to results (outputs vs inputs) and on making the build, buy, partner trade-off more efficiently than their company's competitors.

 

This will not eliminate internal organizations or create a 100% dependency on external organizations. It will increase the effectiveness of the decisions made by training organizations by measuring the effectiveness of the outputs they create for their attendees. In fact, the internal organization may be able to more effectively measure these outputs if they are not responsible for delivery of the training.

[Paul Terlemezian]

Protectionism may lead to isolation. The lack of exposure and understanding of external realities will result in an absence of the necessary skills within the training organization. Will this absence then be reflected in corporate training programs? Will this then have an impact to customers?